- Home
- Who we are
- Fit out Management
Why OFM
“Your Needs”
Our Priority
Effective Service Execution
- Reliable and organized service delivery processes
- More than 98% of clients choose to stay with us
Proficient Facility Management Services
- Achieving over 85% on scorecards across all projects
Sustainability
- A network of people, systems, and frameworks designed to fulfill every client requirement.
“We Strengthen” Our Expertise
Standardization
- Integrated core management and MEFMA expertise
FM Excellence
- Experienced Industry Professionals
- Skilled and Trained Experts
- Established History of Success
“We Provide” Genuine Value
Advantage Optimization
Asset Longevity
Initiative-Driven Involvement
Our Commitment to Service Excellence
Our Service Assurance framework is designed to ensure ongoing support and continuous improvement in addressing all our clients’ needs and requirements.
- An average of 5 days of staff training prior to deployment on any new project, along with weekly toolbox talks.
- An ISO-certified Health and Safety program with a commitment to zero incidents.
- A specialized diagnostic service audit team performing monthly, quarterly, and annual internal audits to uphold service quality.
- A centralized Command Center equipped with an integrated helpdesk for efficient support.
Analysis of the policies and procedures across the entire organization.
Establishing and executing policies, procedures, structures, and systems in accordance with the Integrated Management System (IMS).
Providing training to staff in accordance with the Integrated Management System (IMS), Safety, and Quality standards.
Audits for service assurance, surprise inspections, and site-based orientation.
Scheduled performance reviews and enhancement plans as necessary.